Provider Portals

We want to make it easy for you to care for your patients. Use these portals to submit and view requests, access patient information, and stay on top of your paperwork.

HealthMAPS Patient Information Portal

Providers should access HealthMAPS, CHPW’s new provider portal, for patient information. HealthMAPS has replaced the Health Information Portal (HIP). 

Use HealthMAPS to enter and view member claims, check eligibility, see other health insurance, view roster reports, and more.

  • Register for HealthMAPSYou need your Billing Tax ID number(s) to register. It may take up to 10 calendar days for your registration to process. You will receive an email when your registration is complete.
  • Registration Issues and general questions: customercare@chpw.org
  • Contracting questions: relations@chpw.org
  • HealthMAPS training materials: These are available on the Orientation, Training, and Education page. They are located under the HealthMAPS Portal heading in the Training Workbooks section.
  • You can access HealthMAPS with your existing OneHealthPort credentials.

HealthMAPS Portal

Jiva’s Care Management Portal

Submit and view prior authorization requests, referral requests, and inpatient notifications.

Jiva allows expedited processing for authorizations and referrals. It is the preferred method for submitting requests.

Jiva Portal

OneHealthPort Washington-wide Provider Portal

Use OneHealthPort to view and exchange information across Washington’s health care organizations. You can access HealthMAPS with your existing OneHealthPort credentials.

OneHealthPort

Please continue to use JIVA to submit and view prior authorization requests, referral requests, and inpatient notifications.

LEARN MORE ABOUT US

[random_content group_id='19' num_posts='1']